I was told off by an insurance company yesterday for taking my business elsewhere. I'd decided to insure my car through a different broker and the person from the people I used last year said I was making a mistake and I ought to rethink.
Apart from the sheer cheek of it (though I know everyone's desperate for business), the deal I've got this year is better than last year's - and with the same insurance company. It's interesting that two brokers can offer such different prices for what is effectively the same product.
I trumped the man's objections on the phone by pointing out that his firm had not sent renewal information 21 days before the expiry of my current insurance which is a breach of the regulations for the sale of insurance and this suggests the admin might not be all they claim it is. He fairly quickly did the necessary and wished a good day after that.
What struck me after I'd done the deal was that the price I'm paying for 2009/10 is half what I paid the year I insured my first car in 1982. Who said the financial services revolution has brought us no benefits?